Austin Hills Golf Resort

Feedback

Please give us your "Smile"

In line with our efforts to enhance the quality of service rendered to you, our treasured members/guests, we would deeply appreciate if you could take some time to complete this simple feedback form by rating our services and providing us with your opinions/suggestions as to how we may further improve and make Austin Hills Golf Resort a premier resort in the region.

Scale :

Good - Above Expectation Satisfactory - Up to Expectation Not Satisfactory - Below Expectation

Please fill in your information:
Name Membership No
Contact No. Guest /Visitor
Email Date of Last Visit to the Club

Please select your choice:
1. How would you rate the level of efficiency of the following departments?
Marketing Services
Membership Administration
Finance & Accounts
Golf & Sports
Front Office
Food & Beverage
 
Suggestions/Comments:
         
2. How would you rate the standard of maintenance/housekeeping of the Club?
Public Areas (Main Lobby, Corridors, etc)
F&B Outlets (Sun Cafe, Stone Lounge)
Golf Courses (Austin, Resort & Hills Course, Driving Range)
Poolside Area
Changing Rooms & Washrooms
Hotel Suites
Bowling Alley
Tennis Courts
 
Suggestions/Comments:
         
3. How would you rate the Club's employees based on the following aspects:
Courtesy & Conduct
Initiative & Service
Communication Skills
Outlook/Appearance
 
Suggestions/Comments:
         
4. How would you rate the quality of the Club's facilities and equipment?
F&B Outlets (Sun Cafe, Stone Lounge)

Golf Courses (Austin, Resort & Hills Course, Driving Range)
Poolside Area
Changing Rooms & Washrooms
Hotel Suites
Bowling Alley
Tennis Courts
 
Suggestions/Comments:
   
5. Other feedback/suggestions:
   

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